Passenger Management

Challenge/Domain
Challenge: 
Ensuring safety and security
Domain category: 
Concepts
Enabler
Enabler: 
Passenger Management
Cluster of enablers: 
Human Factors This cluster targets mainly system designers and developpers, Human Resources / People Managers, Human Factor Engineers, regulators, policy makers, etc, in all areas where the person is an integrated part of the system and its operation.
Capability
Capability: 
Management of human behaviours during emergencies
R&I needs: 
Developing effective management systems for emergencies that integrate different services and public particpation
Achievements
2020: 
Common operational framework for emergency management
2035: 
Fully integrated emergency management for all aviation

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