Passenger Management

Challenge/Domain
Challenge: 
Ensuring safety and security
Domain category: 
Policy
Enabler
Enabler: 
Passenger Management
Cluster of enablers: 
Human Factors This cluster targets mainly system designers and developpers, Human Resources / People Managers, Human Factor Engineers, regulators, policy makers, etc, in all areas where the person is an integrated part of the system and its operation.
Capability
Capability: 
Services address post-traumatic stress and psycho-social needs of passengers and public following major disruption or disaster
R&I needs: 
medium and long term follow-up of post-traumatic stress effects
Achievements
2020: 
Full integration of relevant skills into multidisciplenery teams for crisis management and post crisis trauma.
2035: 
Community-based concepts mobilise sufficient social and psychological support following disaster or trauma

home